Debt Collection Administrator
Listing reference: payco_000161
Listing status: Online
Apply by: 2 April 2026
Position summary
Industry: Wholesale & Retail Trade
Job category: Credit Controller
Location: Sandton
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
The purpose of the position is to provide administrative and operational support to the Legal and Finance Departments in respect of debt recoveries.
Job description
- Preparing and submit monthly debt collection and recovery status reports to the relevant stakeholders
- Managing the end-to-end debt collection process
- Administering the blacklisting process
- Liaising with internal departments to obtain all supporting documentation required for debt collection and legal processes
- Assisting in identifying high-risk accounts and recommending escalation to the Legal and Regulatory Compliance Manager
- Maintaining a centralised electronic filing system for all debtor and recovery-related documentation including contracts, correspondence, legal notices and blacklisting records
- Ensuring that all documentation is securely stored and compliant with FICA and POPIA requirements
- Regularly updating the debt collection register and other departmental registers to track recoveries, asset repossessions and legal actions
- Assisting the Legal and Regulatory Compliance Manager with administrative support, reporting and project coordination
- Drafting debt collection correspondence, repayment agreements, internal memoranda and instructions to external legal counsel
- Conducting basic debtor research and credit checks to support recovery strategies
- Liaising with external legal counsel, tracing agents and credit bureaus on active matters
- Ensuring that debt recovery processes including blacklisting are compliant with policies and legislation
Minimum requirements
- Matric / Grade 12
- Minimum 3 – 5 years’ Debt collecting experience in equipment leasing environments
- MS Office proficient (particularly Word, Excel, Outlook, and SharePoint)
- Must have excellent telephone confidence and assertiveness
Benefits
Medical Aid
Provident Fund